Privacy Policy

We are committed to providing high-quality consulting services and ensuring client satisfaction. This Refund Policy outlines the terms under which refunds may be granted for our consulting services.

1. Consultation Services

All fees for completed consultation sessions are non-refundable, as payment is made for our time, expertise, and strategic recommendations.

2. Prepaid Packages

If you have purchased a prepaid consulting package:

• Before Services Begin – You may request a full refund within 7 days of purchase if no sessions have been conducted.

• After Services Begin – A partial refund may be issued for unused sessions, calculated based on the standard rate per session, minus any applicable administrative fees.

3. Project-Based Consulting

For consulting engagements billed on a project basis:

• Initial Deposit – All deposits are non-refundable once the project has commenced.

• Cancellation Before Project Start – A full refund of any payments (excluding deposits) will be issued.

• Mid-Project Cancellation – Refunds will be calculated based on the percentage of work completed at the time of cancellation.

4. No-Show or Last-Minute Cancellations

• Clients who fail to attend a scheduled session without at least 24 hours’ notice will not be eligible for a refund or rescheduling credit.

6. How to Request a Refund

To request a refund, please contact us at [your email address] with:

• Your full name and contact details

• Date of purchase or engagement

• Reason for your refund request

We aim to review and respond to all refund requests within 5 business days. Approved refunds will be processed within 10 business days to your original payment method.

7. Changes to This Policy

We may update this Refund Policy from time to time. All changes will be posted on this page with the “Last Updated” date.

Contact: hello@ethanmorgan.info | +131 2465 4654